General Terms of Service
– Please Read Before Proceeding to Payment
All customers must carefully read and understand the following terms before submitting payment.
By proceeding, you confirm full acceptance and understanding of these conditions.
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1. Service Scope
We provide registration, licensing, and insurance facilitation for CAAT and NBTC through authorized platforms.
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2. Drone Type Eligibility
We do not process homemade, modified, or non-certified drones. Only manufacturer-approved UAVs are accepted.
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3. Processing Timeline
CAAT and NBTC verification depends on each agency’s working hours and system stability.
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4. Customer Cooperation Requirement
Clients must stay contactable during processing for OTP verification (valid for 3 minutes).
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5. Accuracy of Information
Any false or incomplete information voids service without refund.
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6. Refund and Cancellation
All payments are final once processing begins. See detailed conditions under our Refund & Privacy Policy.
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7. Insurance-Specific Conditions
Insurance policies are governed by Thai law and valid for one year.
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8. Data Handling & Confidentiality
Personal data is used only for CAAT, NBTC, and insurance registration.
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9. Government System Limitation
We cannot control NBTC/CAAT system errors, OTP delays, or Google email verifications.
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10. Service Completion
Digital certificates and policies are legally recognized nationwide under Thailand’s e-Government framework. Clients should keep printed copies when flying.
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11. Legal Acknowledgment
All customers must read and agree to these terms before submitting payment.
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12. Right to Refuse Service
We reserve the right to refuse or terminate services at any stage if a client:
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Violates Thai law, aviation regulations, or CAAT/NBTC compliance standards;
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Provides false, incomplete, or misleading information;
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Engages in or intends to conduct any operation that threatens national or aviation security;
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Displays impolite, disrespectful, or aggressive behavior toward our staff or support team;
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Fails to cooperate in a professional manner during verification or documentation stages.
Our team aims to maintain a professional and courteous service environment. All clients are expected to communicate politely and respectfully during every stage of coordination.
