Terms and Conditions
Please Read Before Proceeding to Payment
All customers must carefully read and understand the following terms before submitting payment.
By proceeding, you confirm full acceptance and understanding of these conditions.
1. Service Scope
We provide registration, licensing, and insurance facilitation for CAAT and NBTC through authorized platforms.
2. Drone Type Eligibility
We do not process homemade, modified, or non-certified drones. Only manufacturer-approved UAVs are accepted.
3. Processing Timeline
CAAT and NBTC verification depends on each agency’s operational schedule and system stability.
Processing timelines are estimates only and not guaranteed.
4. Customer Cooperation Requirement
Clients must stay contactable during processing for OTP verification (valid for 3 minutes).
Failure to respond will delay or halt the case.
5. Accuracy of Information
Any false or incomplete information voids service without refund.
6. Refund and Cancellation
All payments are final once processing begins.
See detailed conditions under our Refund & Privacy Policy.
7. Insurance-Specific Conditions
Insurance policies are governed by Thai law and valid for one year.
8. Data Handling & Confidentiality
Personal data is used only for CAAT, NBTC, and insurance issuance.
We do not sell or transfer data.
9. Government System Limitation
We cannot control NBTC/CAAT system errors, OTP delays, or Google email filtering.
Processing may be paused during government maintenance.
10. Service Completion
Digital certificates and policies are legally recognized nationwide under Thailand’s e-government framework.
Clients are responsible for carrying digital or printed copies during flight operations.
11. Legal Acknowledgment
All customers acknowledge and agree to these terms before submitting payment.
12. Right to Refuse Service
We reserve the right to refuse or terminate services at any stage if a client:
• Attempts to violate regulations or CAAT/NBTC compliance requirements
• Provides incorrect, misleading, or fraudulent information
• Attempts to operate without mandatory insurance or aviation security requirements
• Displays impolite, disrespectful, or aggressive behavior toward staff or support teams
• Fails to cooperate in a professional manner during verification or documentation stages
Our team aims to maintain a professional and courteous service environment.
All clients are expected to communicate politely and respectfully during every stage of coordination.
Note:
All services are processed through official CAAT and NBTC platforms. Processing timelines may vary based on government system availability. All payments are final once submitted for registration or insurance issuance.
Submission of payment constitutes full acceptance of these term.